Question 1

Import Product Reviews From AliExpress to Your Store

Accepted Answer

| Plans: ${color}[#646262](All plans) Platforms: ${color}#646262

Overview

Want to boost your Shopify store’s credibility and grow your business?

Import customer reviews in bulk from AliExpress to your Shopify and Shopify plus stores in just a few clicks with AfterShip Reviews. You can import up to 100 reviews at once. Sounds amazing, right

Points to consider:

4 and 5-star reviews will be picked up first
Both product photos and customer feedback will be imported
Existing reviews will remain intact, but we will make sure that there will be no duplicates when you import again

Import product reviews from AliExpress

1. Enable the bookmarks bar

a. For Chrome, Safari, and Opera browsers:

Windows: Press Ctrl + Shift + B keys
macOS: Press Cmd + Shift + B keys

b. For the Chrome browser, you can also try:

Open Chrome > Click on the three dots at the top right corner > Bookmarks > Show Bookmarks Bar.

c. For Firefox:

Windows: Press Ctrl + B keys
macOS: Press Cmd + B keys

Add Import Reviews widget to the bookmarks bar

Go to your ** AfterShip Reviews ** admin
Navigate to Reviews > Import reviews
Drag the Import reviews button to your browser’s bookmark bar.

|| To keep your personal data safe, please do not share the Import reviews button with oth

Question 2

How to Import Reviews From a CSV File to Build Social Proof

Accepted Answer

| Plans: ${color}[#646262](All plans) Platforms: ${color}#646262

Overview

At present, building social proof is significant for customer base expansion, strong brand image, and persistent sales growth. And doing so isn’t tough because all you need is good product reviews on your online store.

AfterShip Reviews helps to import product reviews in two ways:

Steps to import reviews from a CSV file

Log in to your AfterShip Reviews account > Go to Reviews and select Import reviews
Download the CSV template

Fill in the review data according to the following instructions
Upload the file to AfterShip Reviews and hit the ‘Import’ button

Note: We will drop you an email containing the import summary, once your file gets uploaded successfully. It will give you insights into the number of reviews imported successfully and the number of failed reviews along with error details.

Instructions to fill the review data

Please do not rename or remove any of the column titles
“Required” means you have to enter relevant data in that particular field
In the CSV template, th

Question 3

How to Insert the Star Rating Code Block Manually

Accepted Answer

| Plans: ${color}[#646262](All plans) Platforms: ${color}#646262

Overview

Star ratings give your products a stamp of approval, indicating that people are buying what you are selling and weighing the pros and cons of the products purchased. They help your business earn the trust of potential buyers, improve local search rankings, and boost conversions.

AfterShip Reviews makes it easier to import reviews and display star ratings below your product titles with a one-click enable star rating widget. Install the app, connect your Shopify store, and toggle on the ** Star rating widget ** in the AfterShip Reviews admin.

📢 What you’ll learn

In this tutorial, we will show you:

Prerequisites
Insert star rating widget using theme builder editor
Insert star rating widget using theme editor
Insert the star rating code block manually a. Product page b. Collection page

Prerequisites

The star rating widget of AfterShip Reviews works with almost every gen

Question 4

Customize the Review Widget Display Settings

Accepted Answer

| Plans: ${color}[#646262](Essentials, Pro, Enterprise) Platforms: ${color}#646262

Overview

Activate the review widget in AfterShip Reviews to show customer reviews on Shopify and Shopify plus product pages. To hide the product ratings, simply deactivate the widget.

What you’ll learn

In this article, we will show you:

Activate the review widget
Customize the review widget

Activate the review widget

Log in to your AfterShip Reviews account.
Go to Display settings and select Reviews widget.
Enable the review widget by shifting the toggle to the right.
Select/unselect AfterShip Branding to show below your review section based on your requirements.

Once enabled, the customer reviews section will star displaying on your Shopify store.

Customize the review widget

Click Customize on the review widget page to edit the look and feel of the widget and to make it consistent with your brand image.
You will get the following settings.

Settings

1. Layout

You get three options to change the widget layout: Slider, Grid, List, and Split.
Choose the one that compliments the appearance of your store.

2. Filter and Sort

You can let your customers **filter

Question 5

How to Enable Review Widgets for Shopify Themes 2.0

Accepted Answer

Overview

Running a Shopify store isn’t easy, because all the registered stores have more or less the same structure. Just to address this, Shopify introduced themes 2.0, for e.g. Dawn, to allow its users to perform some customization for a better appearance of their stores.

AfterShip Reviews go live automatically for Shopify themes 1.0. However, in the case of 2.0, you have to go one step further to make the review widget and star rating widget visible on your store.

Install review widgets on Shopify theme 2.0

Go to Shopify store's theme editor and then switch from the default home page to the product page
Navigate to the Product information tab > Click on the Add block and choose the Star rating widget option

Similarly, go to the Apps > tap on Add block and select the Review widget option

![](https://storage.crisp.chat/users/helpdesk/website/1978425f6

Question 6

How to Send Review Request Emails

Accepted Answer

| Plans: ${color}[#646262](All plans) Platforms: ${color}#646262

Overview

AfterShip Reviews enables you collect valuable customer feedback with the help of review request emails.

Please ensure that you're on the right plan because your emails won't be triggered if your email quota has already been exhausted. However, your saved emails will be in our system for 30 days before being removed permanently.

Click here to check that you're using a plan that suits your business needs.

📢 What you’ll learn

In this article, we will show you:

Additional considerations
Enable review request emails
Customer experience

Additional considerations

You can turn on/off auto review request emails at any time
You can send emails to customer {{N}} days after the order delivery date
You can send emails to customers {{N}} days after the order fulfillment date

|| Note: The value of N is set to 14 by default and can be increased up to 90.

Once you enable the feature, review request emails will be sent automatically for every new order. Keep in mind that emails will be pushed with the Default template. You can customize the review request emails in a few simpl

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